Working in a region known for its “Very High Hazard” seismic zone and marked by extreme tropical weather — including typhoons — Pete is highly skilled in effectively addressing the complexities of remote Pacific projects. From managing long lead times for materials and equipment to overcoming labor shortages driven by the ongoing military construction program to relocate U.S. Marines to Guam, Pete’s expertise continues to drive impactful projects in the Pacific region and his award-winning leadership is a cornerstone of AECOM’s operations in Guam.

Tell us about what inspired you to join the industry.

Growing up in Guam, the beaches and reefs were an integral part of my life. I have vivid memories of swimming and playing in areas full of coral and sea life, and in other areas that were impacted by pollution, yet we continued to visit and swim because being in the water was such a fundamental aspect of island life. Those experiences left a lasting impression on me. I often thought about the impact of pollution and how it could be addressed to preserve our environment for future generations. This reflection sparked my interest in finding ways to improve environmental conditions, particularly through engineering.

My focus naturally gravitated toward water and wastewater treatment — areas where I saw an opportunity to make a tangible difference. My father, a civil engineer specializing in roadway and stormwater management, also influenced my path. While I initially thought our interests diverged — his were in infrastructure and mine were in environmental preservation — I later realized how interconnected these fields are. Civil engineering, in all its facets, plays a critical role in protecting and enhancing our environment.

This realization solidified my commitment to the engineering field, where I could combine my passion for environmental stewardship with technical expertise to create meaningful change. It’s a journey that continues to inspire me every day.

What is your favorite AECOM project that you’ve worked on and why?

One of my favorite projects has been working with the U.S. Navy and U.S. Marine Corps on their drinking water compliance programs in light of legally enforceable drinking water standards in various locations, including Japan, Singapore, and Diego Garcia. These projects have been particularly rewarding because they combine technical challenges with the opportunity to travel and experience different cultures. Each location presents unique requirements for compliance, as these bases operate outside the U.S. and must comply with the Navy’s Overseas Drinking Water Program, modeled after USEPA national policy and state regulatory programs.

The complexity of addressing per- and polyfluoroalkyl substances (PFAS) to ensure that service members and their families have access to high quality drinking water, whether it’s produced locally or sourced from a host nation, is both challenging and fulfilling. It’s about bridging the gap between local practices and U.S. standards to protect human health. These projects have allowed me to apply my expertise in water systems while also gaining insight into diverse operational environments.

Traveling for these projects has been an incredible experience, taking me to places like Guam, Hawaii, Japan, and Diego Garcia. It’s inspiring to see how our work positively impacts communities and supports the well-being of those serving abroad. The blend of technical problem solving and cultural exploration makes these projects some of the most meaningful of my career.

Share a piece of career advice.

My favorite piece of career advice came from my dad. While some parents push their kids to strive for a doctorate, my dad would often say, “Be P.H.D.” He meant, Be Poor, Hungry, and Driven. Not to be poor financially, but to always remember to be humble and remember where we came from. Not to be hungry in terms of food, but to have a strong desire for improvement and success. And to always be driven, to accomplish new goals and strive for bigger and better things.

The post Across the Indo-Pacific, from Alaska to Japan: Meet Agapito (Pete) Diaz appeared first on Blog.

Can you briefly introduce AECOM and explain how it supports and integrates with the air transport ecosystem?

AECOM is at the forefront of airport infrastructure innovation.  We partner with airports, airlines, and other business partners to design iconic, human-centric terminals and concourses that transform how guests experience air travel. Our goal is to create spaces that elevate the travel experience while supporting the operational and commercial success of our partners. 

What inspired AECOM to become a Platinum Sponsor of FTE Global 2025, and what are your strategic goals for this participation?

Our decision was driven by our commitment to fostering meaningful connections and driving transformative change within the aviation industry. FTE Global provides a unique platform to engage with innovators, exchange insights, and collaborate on solutions that will shape the next generation of air travel. We’re aiming to not only share our expertise but also listen, learn, and strengthen partnerships that advance sustainable, passenger-focused, and technology-enabled airport solutions worldwide.

You are speaking in a conference session at FTE Global focused on ‘Understanding the trends, and factors, that will impact passenger journeys & future expansion strategies of airports and airlines. What can attendees expect from the session, and can you give a preview of the key messages will you share?

I’m really looking forward to exploring how airports and airlines can anticipate the shifting needs of travelers and industry stakeholders while ensuring infrastructure remains resilient, adaptable, and future-ready. Attendees can expect practical insights and forward-looking strategies that combine innovation with real-world implementation:

• Designing for tomorrow’s journey
• Innovation meets infrastructure
• Passenger- and workforce-centric design
• Strategic expansion and refurbishment in an evolving industry
• Integrating technology and experience

In what ways is AECOM approaching airport design and planning to accommodate digital, sustainability and human expectations of new terminals of the future?

• Elevating passenger experience: Designing airports that prioritize seamless navigation, comfort, and efficiency through clear signage, intuitive layouts, and amenities that meet diverse traveler needs.
• Prioritizing efficiency and functionality:  Creating terminals that facilitate effortless passenger flow, streamlined security, and seamless baggage handling, ensuring airports operate at peak performance while enhancing the travel experience.
• Commitment to sustainability: Integrating energy-efficient systems, eco-friendly materials, and innovative green strategies that minimize environmental impact and elevate the overall quality of the built environment.
• Emphasizing flexibility and scalability: Developing visionary designs that can adapt to passenger growth and evolving technologies, ensuring they can effortlessly accommodate increasing passenger volumes and meet the ever-evolving demands of modern travel.
• Embracing technological integration: Seamlessly weaving technologies into every aspect of the travel experience, from streamlined check-in and enhanced security processes to dynamic passenger information systems that keep guests informed and engaged.
• Innovative design solutions: Delivering iconic, high-ROI designs that not only captivate the eye but also elevate terminal functionality, blending stunning aesthetics with practical features to redefine the commercial air travel experience.
• Interdisciplinary collaboration: Leveraging expertise across architecture, engineering, planning, and operations to create integrated, future-ready solutions that exceed technical and safety standards.
• Guest-Centric Features: Prioritizing diverse passenger needs — such as inviting dwell areas, gourmet dining options, and vibrant retail spaces — to elevate the travel experience and significantly enhance guest satisfaction, turning airports into enjoyable destinations.
• Cultural Relevance: Infusing local cultural elements into the terminal design to create a rich, authentic identity that resonates with passengers, transforming their journey into a meaningful experience that reflects the unique spirit of the community.

What key airport projects is AECOM currently working on that you can share details of?
We’re proud to be delivering some of the most ambitious and transformative airport projects around the world. Each project reflects our commitment to enhancing passenger experience, improving operational efficiency, and embedding sustainability into the future of air travel. Our teams are partnering with airports and airlines to design and deliver facilities that are resilient, adaptable, and ready to meet the evolving demands of the aviation industry.

• Boston Logan International Airport (BOS)
  • The revitalization of Terminal E added 320,000 square feet of new gate infrastructure, featuring a distinctive red roof inspired by Boston’s color palette, while integrating advanced operational efficiencies and new ticketing, baggage handling, and U.S. Customs facilities.

• John F. Kennedy International Airport (JFK)
  • AECOM Hunt is partnering in the $4.2 billion redevelopment of Terminal 6 at JFK, which includes a 1.2 million square foot terminal, expanded gate capacity, new amenities, and a commitment to exceeding 30 percent utilization of minority- and women-owned businesses, expected to be completed by 2028.

• Baltimore/Washington International Thurgood Marshall Airport (BWI).
  • Terminal A/B Connector and Baggage Handling System. Here we are contributing to a $332 million upgrade at BWI to enhance passenger experience and operational efficiency, including direct connectivity between Concourses A and B, expanded baggage handling, and more hold room, food, and retail options.

• Seattle-Tacoma International Airport’s (SEA)
  • We’re proud to be modernizing Seattle-Tacoma International Airport’s S Concourse in collaboration with HOK, transforming the 350,000-square-foot space into a more efficient and sustainable facility by reconfiguring concourse areas, redeveloping former inspection spaces for retail and dining, and expanding premium lounges. This project, expected to be completed by 2031, underscores our commitment to enhancing travel experiences and aligns with the Port of Seattle’s sustainability goals.

• Orlando International Airport (MCO)
  • At Orlando International Airport’s Terminal C, we’re providing project and program management services for multiple initiatives, including supporting infrastructure enhancements, wayfinding updates, and landscaping improvements to streamline operations and enhance the guest experience amid extensive expansion efforts.

• Melbourne International Airport (MEL)
  • At MEL, we’re delivering multiple projects including the expansion of Virgin Domestic Arrivals and Reclaim in T3, upgrades to baggage screening, and the redevelopment of the Arrivals Duty-Free retail space.

• San Diego International Airport (SAN)
  • Here we’re delivering comprehensive program, project, and construction management services for NT1, the airport’s largest project, which will feature a new on-airport entrance road for quicker access, as well as bicycle lanes and a pedestrian path connecting to San Diego’s communities, while also reserving space for a future direct link to the region’s public transit network.

• Dallas – Ft. Worth International Airport (DFW)
  • As the leader of the Airfield Management Partners joint venture, we’re providing comprehensive planning, programming, design, procurement, and construction management services for all phases of airside project development, including infrastructure rehabilitation and enhancements for runways, taxiways, utilities, security, signage, support facilities, and airport transit systems.

What are the major trends you are noticing in terms of airport design and planning and how is AECOM influencing those trends?

AECOM’s Aviation teams are setting trends, not following them. By combining innovative design thinking with advanced digital technology, we transform our clients’ most pressing challenges into opportunities for smarter, more resilient, and passenger-focused solutions. Some of the challenges our aviation clients are facing include:

• Navigating complex logistics: Coordinating passenger flow, optimizing security checkpoints, and ensuring reliable baggage handling to keep airports operating efficiently.
• Ensuring regulatory compliance: Meeting rigorous security, safety, and accessibility standards across every phase of design and operation.
• Balancing aesthetics and function: Designing terminals that are both visually inspiring and highly efficient, creating spaces that perform as well as they look.
• Managing scale and scope: Addressing the complexity of large-scale projects through careful planning, collaboration, and coordination across multiple disciplines.
• Overcoming budget/funding constraints: Delivering high-quality and functional designs within budget limitations.
• Future-proofing designs: Embedding flexibility and foresight to accommodate future growth, evolving passenger expectations, and emerging technologies.

The ultimate showcase of innovative solutions for complex challenges is the remarkable (BOS) Boston Logan Terminal E Expansion. As AECOM’s Global Head of Aviation Architecture and Engineering, I am beyond thrilled to share my admiration for the inspirational planning, architecture, engineering, and construction of BOS Terminal E. This incredible project is a true testament to innovation, creativity, and sustainability in aviation infrastructure. Designed with a striking red roof that blends bold aesthetics with functional purpose, the terminal demonstrates how architecture can be both iconic and highly practical.

Led by Terry Rookard and Jonathan Rushmore, a team of highly talented AECOM architects integrated cutting-edge technology with timeless design principles, creating a structure that is both visually striking and highly practical. Walking through Terminal E, you will be inspired by the seamless harmony between form and function. It’s a space that not only meets but exceeds expectations, providing an environment that is calm, comfortable, and efficient. we’re proud to help set that direction, turning ambitious visions into lasting infrastructure that will serve communities and travelers for decades to come.

What do you value most about participating in FTE events, and what are you particularly excited about at this year’s FTE Global?

I value the opportunity to connect with industry leaders and exchange innovative ideas that shape the future of aviation. This year, I’m particularly excited to explore how new technologies and guest-centric design are being applied to create smarter, more seamless airport experiences.

How can attendees best connect and engage with you and your team during the event, and is there a message you’d like to share with them in advance?

We’d love to connect during sessions or ahead of time to discuss the future of airport design. Our team is excited to share insights on creating human-centric, innovative infrastructure that elevates every journey. Let’s collaborate to shape airport experiences that inspire and delight.

The post In conversation with Yvonne Bilshausen at FTE Global appeared first on Blog.

Growing up in Palestine’s West Bank with a civil engineer father, Ahmad saw how strong water infrastructure can make a real difference for communities. That early experience sparked his passion for sustainability and water reuse. After earning his engineering degree in the West Bank and a master’s degree from Utah State University, Ahmad made Charlotte home. Motivated by the potential for smart water use — including the One Water concept in which all water sources are managed as equally valuable with an eye on resilience and reliability — Ahmad works on projects like water reclamation networks and biosolids dewatering systems to create lasting, positive impacts. 

What inspired you to join the industry?

 It all started with my dad, a civil engineer working on water and wastewater projects in Nablus, a city in the West Bank. Growing up in the 1990s, we would be walking around the city and I would watch as people came up to thank him. I’d ask why, and he’d say, “We installed a new water line,” or “We built a well to improve access to clean water.” Seeing firsthand how infrastructure could change lives inspired me early on.

In high school, I gravitated toward science projects about wastewater. For my ninth grade science project, I explored different treatment processes. Naturally, I chose civil engineering for my undergraduate degree, with a focus on water and wastewater systems.

During my senior year, professors encouraged me to consider graduate school at Utah State University. I was accepted and joined the Utah Water Research Lab, which focuses on hydraulic modeling and environmental wastewater treatment. That’s also when I got involved with the Water Environment Federation (WEF). I joined the student chapter, competed in the state’s annual design competition twice, and represented Utah at WEFTEC both years. That experience sparked my deeper interest in biosolids and introduced me to the professional side of the water industry.

In 2018, I moved to Charlotte where I started with pipeline projects, odor control and biogas systems. I gradually took on more responsibility — running calculations, conducting field work, and contributing to design efforts. When AECOM reached out, I was drawn to the opportunity to work with a tight-knit local team backed by a global firm’s resources.

Now, I lead technical work on pipeline and biosolids projects, handling everything from early study phases to detailed design submittals. I also stay active in the industry through my involvement with North Carolina One Water.

What is your favorite AECOM project that you’ve worked on and why?

We designed a water reuse network for the University of North Carolina at Charlotte that uses reclaimed water from a nearby Charlotte Water treatment plant for irrigation and use in cooling towers. Our team developed the connection from the plant to the university campus, and the pipe distribution network throughout campus grounds.

Before it’s reused, the water is treated to EPA standards suitable for agricultural or industrial use, in this case, for cooling systems. It’s a smart, sustainable solution that reduces the university’s use of potable water and supports Charlotte Water’s “One Water” vision of circular water use.

The university has completed part of the system, with plans to expand it over the next few years. I served as the deputy project manager for the initial phase and will step into the project manager role as construction continues.

Tell us a story of how your work positively impacted the community

We’re working on a biosolids project in Fort Lauderdale, Florida, alongside AECOM’s global biosolids lead, Terry Goss, who’s based in Raleigh.

The local wastewater plant uses belt filter presses to remove water from biosolids, reducing their volume and weight. Those presses are at the end of their useful life, so we’re evaluating options to replace and increase capacity. That could mean newer, larger belt filter presses — or different technologies like screw presses, centrifuges, or volute presses that offer more reliable performance and better dewatering. My role specifically is to choose the right dewatering equipment to replace the existing belt filter presses, correctly size it to fit their current and future needs, design the polymer system that will be added to thicken the biosolids, and design the necessary connections and appurtenances.

Dewatering is key to biosolids management. The more water you remove, the less volume there is to haul or dispose of — saving municipalities money, especially when biosolids go to landfills. Many utilities are also exploring composting or biogas production to turn waste into usable resources.

My role specifically is to choose the right dewatering equipment to replace their existing Belt Filter Presses, correctly size it to fit their current and future needs, design the polymer system that will be added to thicken the biosolids, and design the necessary connections and appurtenances.

Upgrading the equipment in Fort Lauderdale will have a meaningful impact on both public health and the environment. Keeping waterways and beaches clean is a big part of what drives me. It’s an exciting time in the industry. Technology now allows us to treat wastewater to the point that it can become clean drinking water again. That full-circle approach is at the heart of the “One Water” concept: using and reusing water wisely to protect our limited resources and reduce environmental impact.

Share a piece of career advice

Try everything at least once. Accept the opportunities that come your way. Maybe you’ll find there is something you do not want to do again. That’s fine. But at least try it first and see where it takes you. Biosolids weren’t something that I initially wanted to work on. I was approached to work on them. I found that I liked the work and have remained involved ever since. Being receptive to opportunities keeps your options open and will motivate you to learn new things.

The post People Spotlight: Meet Ahmad Bitar appeared first on Blog.

Tell us about what inspired you to join the industry. 

I am driven by a passion for solving problems and a desire to engage in meaningful work. Growing up in Hawaii, I embarked on a career in the engineering industry, starting as a mechanical engineer with NAVFAC. There, I honed my craft and managed complex projects throughout the Pacific. The work was inspiring and took me far beyond the islands, including an unforgettable experience at the South Pole working on the National Science Foundation program. These diverse experiences, coupled with my love for a good challenge, ultimately inspired me to test my skills in the private sector. Embracing the steep learning curve at AECOM, I gained a deeper understanding of the business, built valuable relationships, and evolved into a well-rounded and effective program manager. My career journey reflects a powerful combination of curiosity, a desire to grow, and the unique opportunities I’ve been fortunate to embrace. 

Reflecting on my career, it’s hard to pinpoint a single favorite project, but a couple truly stand out for the impact they had on my growth and perspective. One of my earliest projects with AECOM was a marine aviation logistics facility and a corrosion control hangar at Andersen Air Force Base, as part of MILCON projects for NAVFAC Pacific. These were intricate design-build endeavors that allowed me to leverage my A/E expertise along with AECOM’s depth of resources to enhance project deliverables. Working to solve these complex challenges taught me invaluable lessons and helped shape my approach to problem-solving in the engineering field. Another memorable project was the Army Family Housing initiative for USACE Japan, which entailed three phases with comprehensive interior and exterior modernization, renovation, and repair of housing units. Through countless heartfelt discussions and dedicated teamwork, we turned the project around, earning a “very good” rating from the client — a testament to the power of perseverance and collaboration. 

These experiences not only deepened my technical expertise, they also highlighted the incredible talent within the consulting industry. Working alongside brilliant engineers and architects from around the world who are passionate about military design is inspiring. I cherish the moments we shared, discussing innovative approaches and learning from each other’s expertise. It’s these interactions that continually fuel my enthusiasm for what we do. 

Throughout my career, I’ve prioritized clear and effective communication, a skill that has been instrumental in managing diverse programs across the Pacific for our federal clients. These projects and the people behind them have been integral to my journey, and I’m proud to have been part of such transformative work. 

Share a piece of career advice.

If I were to share a piece of career advice, I’d say it starts with working hard and being credible — honest and responsible in everything you do. Communication is key; as you gain experience, focus on developing this skill. It’s also crucial to learn as much as you can from others. There are so many brilliant minds out there and taking the time to connect and learn from them not only helps you grow but also fosters mutual development. 

I’ve always tried to approach my career with humility. While I might not be one to boast about my achievements, I’ve been fortunate to have people in my corner who remind me of the importance of recognizing and appreciating the impact of my work. Building strong relationships and surrounding yourself with supportive individuals is invaluable. 

Another essential aspect is understanding yourself — what drives you, what makes you tick. Self-awareness allows you to navigate challenges effectively and support others in doing the same. Developing your emotional intelligence is as important as honing technical skills; it helps you handle situations with empathy and resilience. Ultimately, embracing growth, maintaining humility, and fostering connections are the cornerstones of a fulfilling career. 

The post Across the Indo-Pacific, from Alaska to Japan: Meet Randy Yuen appeared first on Blog.

Dana brings a unique blend of architectural vision, engineering expertise and strategic leadership to her role. With a career rooted in both design and delivery, she has built a reputation for guiding complex projects that make a lasting impact on communities. Her commitment to collaboration, sustainability and client success shines through in every phase of her work, from concept to completion.

Tell us a bit about yourself – your career journey and current role as Market Sector Lead.

My interest in the built environment took root early on. I was drawn to the idea that every structure begins as a vision and, then through a blend of creativity, coordination and technical skill, becomes something tangible and lasting. That curiosity led me to study architecture, but as my understanding of the industry deepened, I found myself increasingly drawn to the engineering side of construction. I transitioned into construction engineering at Arizona State University, and later earned a Master of Business Administration from the University of Phoenix to strengthen my leadership capabilities and broaden my strategic business perspective.

Over the years, I’ve discovered that my greatest strength lies in helping clients bring their capital improvement and facility expansion goals to life. As a market sector lead, I take pride in building strong teams and delivering strategic growth through thoughtful leadership and collaboration. I am deeply committed to fostering meaningful partnerships with small, local and diverse suppliers, recognizing the vital role we play together in shaping a more inclusive and resilient industry. By working side by side, we deliver projects that reflect our clients’ values and create lasting benefits for the San Diego community.

Talk to us about a project that has impacted or been a major highlight of your career.

One of the most meaningful projects I’ve worked on has been during my time as a project manager with the San Diego Unified School District (SDUSD). My relationship with SDUSD spans decades — from 2001 to 2007, and again since 2013. What keeps drawing me back is the impact. It’s a place where strategic planning meets real, lasting community transformation. As a project manager for SDUSD, I’ve had the opportunity to lead efforts across more than a dozen campuses, overseeing modernization, new construction, and infrastructure upgrades under multi-billion-dollar bond programs. Our work has helped SDUSD expand access to safe, inclusive and future-ready learning environments for charter schools and traditional campuses. These projects like whole site modernizations, new student union buildings, and improved security features, incorporated solutions that helped schools better accommodate growing student populations, refresh aging facilities, and foster more inclusive learning environments. Revitalizing these school facilities has increased community safety and engagement as well as created shared spaces that serve families beyond the classroom.

Helping ensure that schools are equipped to meet both current and future demands has been incredibly rewarding. Walking through a completed site and seeing it come to life with activity and purpose, knowing it directly benefits students, educators and families, is deeply fulfilling. Every time I step onto a campus or attend a ribbon-cutting ceremony, I’m reminded that our work matters. We’re helping shape the places where the next generation will learn, dream and grow.

How do you incorporate community engagement into your design process to support sustainable practices and enhance health and well-being outcomes?

For me, community engagement isn’t optional, it’s essential.

Every project starts with listening. We prioritize understanding the unique needs and values of the people we serve, which allows us to design spaces that are not only environmentally responsible but also supportive of health and well-being of the community.

The San Diego community’s top concerns in education include equitable access, safe and inclusive learning environments, and long-term sustainability. These priorities shape every project we undertake. To address them, as a project manager, I have the opportunity to lead a process grounded in early and ongoing engagement with stakeholders, including district staff, school leaders, families, and community advocates.

Community input informs planning and design from the start, ensuring each project reflects local values. Through transparency and collaboration during construction, we deliver outcomes that are functional, resilient, and deeply connected to the communities they serve. This approach is especially important in a place like San Diego, where the vibrant, collaborative spirit of the city shapes everything we do. The city’s diversity, creativity and innovation create a dynamic environment where partnerships can truly flourish. It’s a privilege to work alongside people who care deeply about their city and its future. Our shared commitment drives more thoughtful, inclusive and sustainable outcomes.

Share a piece of career advice:

One of the most valuable lessons I’ve learned is the importance of being intentional with your time and energy. It’s easy to get caught up in the pace of a demanding career, especially when you’re passionate about the work, but staying grounded requires more than just good time management. It takes self-awareness, clear priorities, and the ability to pause and reset when needed.

I often say my life runs on 15-minute calendar blocks, and while that’s partly a joke, it reflects how structured my days can be. What keeps me balanced is making space for the things that matter outside of work. Whether that’s volunteering with ACE Mentor program or Construction Management Association of America (CMAA), leading a Girl Scout troop, or spending time outdoors hiking, skiing or golfing. A fulfilling career isn’t just about what you accomplish professionally, it’s about how you stay connected to your values and your community along the way.

The post People Spotlight: Meet Dana Peterson appeared first on Blog.

Jeff Chan is a structural engineer with five years of experience specializing in the transportation and water/wastewater sectors. Since joining AECOM in 2020 as a structural designer, he has contributed to building projects across Canada, gaining expertise in seismic design and integration of diverse structural materials in buildings.

Tell us about what inspired you to join the industry.

I was born in Hong Kong, a region renowned for its rapid infrastructure development, and spent my early childhood immersed in a constantly evolving urban landscape. For the first nine years of my life, this rapid urban growth felt normal. It wasn’t until my family immigrated to Canada that I began to recognize how unique and complex such development was, especially in densely populated areas. This realization sparked my curiosity about the built environment and a deep appreciation for the role infrastructure plays in shaping quality of life. That early insight, combined with an interest in thoughtful, impactful design, inspired me to pursue a career in engineering.

At AECOM, I was fortunate to have a flexible full-time schedule, which allowed me to pursue graduate studies part-time. The combination of academic learning and guidance from knowledgeable, supportive colleagues and mentors helped me sharpen my technical skills, expand my confidence, and step into greater responsibilities.

What is your favorite AECOM project that you’ve worked on and why?

I’ve had the opportunity to contribute to many meaningful projects at AECOM, but the Capital Line South Extension has been one of the most rewarding experiences so far. I’ve served as the structural engineer and was also part of the pursuit team for the Operations and Maintenance Facility, which was one of the key components of this major design-build project.

What made this project stand out for me was the collaborative spirit from day one. We worked closely with an engaged client and a talented multidisciplinary team to develop conceptual designs, propose creative solutions, and shape a design that helped win the project. The strength of our design stemmed from the close collaboration we maintained with the builder throughout the process. We were aligned in our goals and challenges which allowed us to understand and share concerns around key issues such as material costs, construction sequencing, and overall constructability. By maintaining open lines of communication and working through these issues collaboratively, we were able to tailor our design approach to directly support their needs. This provided a smoother transition from design to construction, minimized surprises in the field, and fostered an integrated, solution-focused team dynamic.

This environment of trust and intensive multi-disciplinary coordination left a lasting impact on how I approach design thinking and cross-disciplinary teamwork.

The project was awarded in mid-2024 and is now in the construction phase. I’m excited to continue my contribution to a project that will help shape the future of transit in Edmonton and look forward to seeing our work take shape on site.

Tell us a story of how your work positively impacted the community.

One of the most rewarding experiences of my career has been contributing to the structural design of the Warehouse Park Pavilion in downtown Edmonton. What was once a stretch of surface parking lots is being transformed into a vibrant, community-focused park. The striking new pavilion structure anchors a revitalized green space in the city’s core.

The pavilion’s cantilevered, barrel-vaulted roof is framed with wood trusses, curved plywood sheathing, and is supported by steel beams and columns. This serves as both a functional shelter and an architectural statement. Its irregular geometry presented a complex structural challenge, requiring close collaboration with a senior AECOM engineer and an award-winning architect to develop a solution that balanced durability, cost and design intent. Several roof design iterations were explored during the conceptual and design phases, considering concrete, steel and wood systems. Ultimately, we formed the barrel vault using prefabricated wood trusses and curved plywood, while the cantilever was framed with steel beams which leverages the versatility of wood and the strength of steel. Following the construction award for this design-bid-build project, we engaged early with the contractor to review the framing design. With input from carpenters and site supervisors, we refined details to enhance constructability and confirm accurate execution of the complex geometry.

What makes this project especially meaningful is knowing how the community will engage with the space once it’s fully redeveloped. Whether its families enjoying the shade in the summer, visitors gathering around the fireplaces in the winter, or individuals seeking a quiet moment in the heart of the city, it’s incredibly fulfilling to know that the structure the team designed will become a part of people’s everyday experiences. That kind of lasting, human impact is exactly what inspired me to pursue engineering.

Share a piece of career advice.

My best advice would be to ask questions, stay open to the perspectives of other building disciplines or contractors, and shape your design to anticipate their needs. What may initially seem like an impossible design challenge within your own discipline can often be resolved through collaboration with others who bring different skills and expertise to the table. Each discipline, whether it’s architectural, structural, mechanical, or electrical, has its own approach to solving problems and its own set of needs. By considering end user, contractor and discipline perspectives early in the design process, you can create more effective and integrated solutions that benefit the entire project.

The post People Spotlight: Meet Jeff Chan appeared first on Blog.

Thomas Amoia joined AECOM in May 2024 as vice president and senior transportation program manager in the New York Metro. Previously serving as the director of major capital projects for the Port Authority of New York and New Jersey, Thomas brings more than 30 years of construction experience on multi-billion-dollar capital programs.

A former program director for Delta Air Lines’ JFK redevelopment, George Guillaume joined AECOM’s New York Metro team in October 2024. He now applies his 20-plus years of aviation industry experience as senior aviation director and program manager serving airports in New York and New Jersey.

Air travel is booming. Global air passenger traffic is expected to double over the next 30 years, reaching about nine billion travelers annually by 2055. This is a pivotal moment to modernize airport infrastructure to meet growing needs and ensure long-term efficiency.  

Growth is complicated — and expensive. Upgrading airports presents major challenges for agencies, developers, airlines and constructors. We understand the complexities of airport modernization and apply our expertise in strategic financing, construction and dedication to the customer experience to create airport terminal designs that are shaping aviation’s future.  

Propelling progress

The Federal Aviation Administration estimates that U.S. airports will need more than $150 billion in infrastructure investments over the next five years. To meet this demand, agencies are turning to public-private partnerships (P3s) as financing models. In a P3, private investors finance, develop and may also operate the project under a long-term lease before returning it to the public agency.

P3 developers navigate financing complexities, revenue development, airline coordination and construction oversight. Developed by JFK Millenium Partners, the new 1.3-million-square-foot, 10-gate Terminal 6 at New York City’s JFK International Airport — where we serve as design-builder — is a prime example of a P3 in action.

JFK Millenium Partners secured private investment that established funding for Terminal 6 in partnership with the Port Authority of New York & New Jersey (PANYNJ), the agency/owner. Initial coordination between the developers and airlines resulted in a tailored design that optimized gate configurations and devised services that meet traveler and operational needs. Early airline commitments and long-term commercial strategies established reliable revenue and financial viability.

AECOM’s portfolio spans the entire PANYNJ network, reimagining terminal experiences across all the agency’s airports. In addition to Terminal 6, we are also currently serving as design-builder for the new JFK Terminal 1. Our aviation team delivered on-site construction management services for Delta Air Line’s Terminal C at LaGuardia Airport (LGA) and provided program and project management support services for LGA’s redevelopment program. We also provided program management for Newark Liberty International Airport’s recently completed Terminal A. And as part of a design-build team, we’ve completed critical airside infrastructure work such as Teterboro Airport’s air traffic control tower. In short, our aviation teams work collaboratively across all phases of development, design and construction to deliver spaces that move people efficiently and with purpose.

Faster, smarter construction

Many developers are turning to alternative delivery methods such as design-build, progressive design-build and construction manager at risk (CMAR) to maximize capital efficiency. Early collaboration, inherent in alternative delivery projects, offers greater control over budget, schedule and risk, resolving issues before construction begins and reducing delays — key advantages for complex operational sites like airports.

Our deep experience with alternative delivery has supported the San Diego County Regional Airport Authority (SDCRAA) since 2005, advancing major capital programs at San Diego International Airport (SAN). Under a PMCM contract, we helped develop procurement strategies, structure contracts and coordinate phased work to maintain operations.

In 2013, through the CMAR model and phased construction, SDCRAA delivered the 526,000-square-foot, 10-gate Terminal West expansion at SAN early and under budget. That same approach now guides the 1.2 million-square-foot, 30-gate Terminal 1 Replacement Program. With 19 gates opening in fall 2025, travelers are already benefiting from improved amenities and a more seamless airport journey — part of SDCRAA’s commitment to improving the travel experience while modernizing critical infrastructure.

From “worst” to first

LaGuardia Airport has undergone a remarkable transformation. Once infamous for outdated terminals, LGA’s $8 billion redevelopment — the first complete rebuild of a U.S. airport in over 25 years — is setting a new standard for efficiency, comfort and innovation. LGA’s Terminal B received UNESCO’s Prix Versailles as the world’s best new terminal in 2021, and since then the airport’s reputation as a world-class travel hub has continued to grow. Skytrax, a leading international airport rating organization, named Terminal B as the world’s best terminal in 2023 and awarded it five stars, a first for a North American airport terminal. And in 2025 Skytrax proclaimed LGA to be North America’s best airport for domestic and short-haul international travel. 

Our team provided program and project management support services for the centerpiece of this 10-year airport program, replacing LGA’s outdated, 50-year-old Central Terminal Building. Our work included overseeing major upgrades to roads, bridges and utilities through the capital infrastructure program and contributing to the runway safety enhancement program, which extended and strengthened key runway sections.

The resulting 1.2 million-square-foot, 35-gate Terminal B — developed with extensive airline input — provides modern amenities and addresses specific operational needs. Outdated systems gave way to technologies like biometric screening to improve the traveler experience. Expanded lounges, larger gate areas, and broadened dining and shopping options prioritized customer comfort. An updated runway layout advanced airline operations and minimized pushback delays.

While working closely with the PANYNJ and its public-private partner LaGuardia Gateway Partners on Terminal B, we also coordinated with the Delta Air Lines team leading the redevelopment of terminals C and D to ensure smooth collaboration where infrastructure and operations intersected.

A talent trifecta

With a long record of expertise, our AECOM team brings unique insights, skills and capabilities to airport redevelopment across the U.S. and around the world.  

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Having grown up in the Northern Rivers of New South Wales where a passion for the environment and outdoors started, Hayden has gone onto work in landscape design, urban design and master planning for infrastructure, residential, tourism, commercial and open space projects. His project experience extends both locally and globally, including widely across Australia and New Zealand, the UAE, Oman, Algeria, Caribbean, Hong Kong and China. Through that experience, Hayden has worked for the Sydney, Abu Dhabi, Canberra, and now the Gold Coast office, having recently moved back to the Northern Rivers.

The one thing that remains a focus through every project, is a drive to design for people, and delivering positive community outcomes through ‘people-centric design’.

Where did this drive for designing for people come from?

My passion for people-centric design didn’t start at a single point in time, it evolved over the years. My first project at AECOM was the One-horned Rhinoceros and Otter Exhibit at the Dubbo Western Plains Zoo. This involved curating both the visitor experience and the animals’ enclosures, addressing the unique challenges of keeping rhinoceroses safe in captivity. I vividly remember spending countless hours researching African villages and landscapes. Our goal was to interpret that quintessential character into an immersive experience for zoo visitors. This exhibit marked a shift for the zoo, allowing visitors to experience larger animals up close.

Over the years, working in various locations and among different cultures, my drive to deliver engaging and community-valued projects grew stronger.

Every project is an opportunity to find solutions that lead to positive outcomes. For me, a project isn’t complete until I see people interacting with it. There’s a unique satisfaction, an internal smile for a designer, when people start using and engaging with what you’ve envisioned and delivered.

How does your passion for people-centric design influence your projects?

Over the years, AECOM has evolved its focus from a collection of singular design disciplines to large interdisciplinary projects where we collaborate to solve complex challenges. I find these kinds of projects that involve a diverse group of design disciplines, backgrounds, ages, identities and ethnicities most enjoyable. I’m fortunate to work at a company that prides itself on inclusivity.  

As a landscape architect, I advocate for outcomes that prioritise both People and Place — ensuring our designs are not only functional and beautiful, but also meaningful and impactful for the communities we serve.

Is there an AECOM project that sticks in your mind?

There are many, but one in particular that I take personal pride in. Initially, it wasn’t a project.

I was working on a new bus station that connected to a new light rail terminus. With the new terminus, buses were no longer operating on the main street. I saw an opportunity to transform the main street into a space where pedestrians were prioritised, enhancing street activity and benefiting adjacent shopfronts. I was confident that by focusing on people, the north side of the street could transition from service outlets to on-street dining and eateries. Three design options reached the transport minister’s desk, and the project was created. I led all design disciplines to create a new people-centric street.

Today, that street safely connects school students to public transport, features outdoor dining, public seating, street furniture, mature trees and rain gardens, all while retaining car parking and car movements.

How does the role of the landscape architect fit with people-centric design?

The ‘traditional’ role of the landscape architect, varied in its definition, is someone who designs and plans outdoor spaces, blending functionality with aesthetics to create beautiful and sustainable environments.

I have learnt over the years, that landscape architects have such diverse roles in the natural and built environment. The typical design process of a landscape architect goes beyond considering environmental factors of sun, shade, wind and slope. We consider the existing desire lines of the local communities, connections, nearby facilities and demographics to understand our target users. We’re also relatively unbounded by rules. We have a few standards that deal with access, trips, fall heights, ramps and stairs, but we aren’t overly prescribed on the shape and size of what we create. We immerse ourselves in understanding the user, how our design will function, how people will engage in it, how it will benefit health and well-being and its economic, cultural and social value.

This process is what makes us acutely people-centric designers.

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Joe Cannon, AIA, MBA, is a seasoned architect and strategic project leader with 15 years of experience spanning aviation, infrastructure, higher education and commercial sectors. A registered architect in Texas and California, Joe combines deep technical expertise with a business-minded approach to drive innovation, operational excellence and client value across complex aviation modernization projects. From managing airport terminal redevelopments to leading statewide facility assessments and hospitality renovations, Joe’s portfolio reflects a commitment to integrated design, stakeholder collaboration and sustainable growth.

He is an active member of the American Institute of Architects, Construction Management Association of America, Design-Build Institute of America, and the American Association of Airport Executives. With a focus on integrating technological advances into the design and construction of major infrastructure facilities, Joe’s vision for the next generation of airport terminals is rooted in adaptability, efficiency, and service for all users through thoughtful, resilient design.

Tell us about what inspired you to pursue aviation architecture.

My passion for aviation architecture began in childhood. I was fortunate to travel at a young age, and what captivated me the most wasn’t the destination, it was the airport itself. Growing up near Washington D.C., I vividly remember flying out of Dulles and being mesmerized by the sweeping roof of the main terminal. That experience stuck with me. While most kids were filling in the lines of coloring books, I was sketching airport concourses with jet bridges and airplanes included! That’s where my love of airport design started and at that young age realized I wanted to be an architect.

Fast forward to my high school years, I attended Skyline Center in Dallas, the nation’s first magnet high school with a career-prep program in architecture. That experience laid the foundation for my admission to Syracuse University’s School of Architecture, where I earned my Bachelor of Architecture degree. Soon after, I began my professional journey at Jacobs, where my career in aviation architecture took off — starting with designing TSA checkpoints as an architectural intern and later serving as a terminal planning consultant on master plans for airports such as Houston Bush, Baltimore-Washington, and Detroit.

Over time, I shifted from planning to design and construction management at Los Angeles International (LAX) and Seattle-Tacoma International (SEA) airports. I’m fortunate to be in a role where I combine my technical background in airport design with a strategic lens shaped by my MBA. Airports are more than infrastructure — they’re businesses that must attract airlines, serve travelers, and support economic growth. Helping clients succeed both architecturally and operationally is what drives me now.

What excites you about working in airport architecture and design at this moment in time?

We’re at a pivotal moment in American infrastructure. The last major wave of airport construction in the U.S. occurred in the 1960s and ’70s — an era when architects and planners shaped the first generation of jet-age travel. Now, more than 50 years later, we’re being given that opportunity again. The facilities we’re designing now aren’t just for the next five or ten years, they’re going to shape the experience of air travel for the next 30 to 50 years. That kind of generational impact is incredibly exciting.

Most U.S. airports are focused on modernizing their existing facilities, which is an efficient and cost-effective strategy for ownership and operations. What truly really energizes me are the airports and cities that see this moment as more than just a renovation effort. They see it as a chance to reinvent themselves. When civic pride, political will, and long-term strategy align, airports become more than transit hubs — they become expressions of identity, ambition and economic vision.

With my background in both architecture and business, I bring a dual perspective to this work in thinking beyond just form and function — to understand the financial, operational and strategic goals that drive airport development.

How do you feel airport design positively impacts the community?

Airport design has a profound impact on the communities it serves. Airports aren’t just buildings — they’re economic engines. They enable supply chains, attract investment, support tourism and generate jobs. As an airport grows, so does the region around it.

Thoughtful design plays a key role in that growth. When we design airport spaces, we’re shaping a product — one that needs to appeal to passengers, airlines and businesses alike. If we get it right, the results are powerful: increased demand, more air service, stronger business partnerships, and greater economic vitality.

What excites me most is seeing how that impact ripples outward — through local job creation, opportunities for small and minority-owned businesses in airport concessions, and greater regional connectivity. If we create a space that passengers love and airlines view as a strategic opportunity, we’re helping that airport grow its market share — and, in turn, helping the community thrive. That’s the kind of meaningful work that makes airport design so rewarding.

Share a piece of career advice.

Be curious — and don’t limit yourself to your current role or business line. Especially early in your career, it’s easy to get tunnel vision and focus only on what’s directly in front of you. But some of the most valuable growth comes from stepping outside your lane.

Take the initiative to connect with leaders in other business groups. Most are more than willing to share insights into their career paths and highlight opportunities within their teams. AECOM is a global company with an incredible range of disciplines — if you’re open to exploring those intersections, you might find yourself working on projects or in places you never expected. Curiosity and cross-collaboration can take your career further than you imagined.

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Could you tell us about your journey into architecture design and construction management?

Before entering the sports industry, most of my project experience began with large scale churches across North America, ranging from a few hundred seats to as large as 10,000 and with my degree in Interior Architecture from Kansas State University, it has allowed me a variety of experiences and development. The first third of my career focused on entry level architectural and interior work with base planning, documentation and development. The second third of my career was as a senior architect leading several project teams, and the next third of my career has been involved in more of the project management side. I’ve spent some time away from the architectural professional as I was on the owner’s side of the table, working as an owner’s representative for the Miami Dolphins, leading the construction administration of their renovation projects. All of which led me to where I am now at AECOM.

What inspired you to specialize in sports venues, and how did that path evolve?

Being the son of a retired lieutenant colonel in the USAF, we moved around a lot and settled in the Kansas City area, and I was always passionate about sports. Watching the Royals and Chiefs and later learning how their stadiums changed the sports architecture world, gave me a deep understanding of how a stadium can change history. Their evolution is what led to creating Kansas City as the sports architectural capital of the world. After joining Ellerbe Beckett (later acquired by AECOM), I took a two-year contract in Miami, Florida, to assist the Miami Dolphins with master planning. Those two years turned into eight, during which I served as owner and client representative for over $600 million in comprehensive facility upgrades.

After your time in Miami, how did your role evolve at AECOM?

I returned to Kansas City and joined AECOM in 2013 as an associate project manager. Now, I serve as Vice President, Sports Practice Leader and Senior Project Manager, and have worked on a wide range of professional sports projects — including the Intuit Dome, Golden 1 Center and Barclays Center.

How do you stay grounded during long complex projects and how would you keep the team inspired to get to the finish line?

Getting to the finish line is the ultimate prize. Making it to the grand opening, the first event or celebration is what it’s all about. Whether it’s a year or seven years of work, there’s no better feeling than seeing fans experience the venue for the first time. Watching them interact with the space exactly as we envisioned is incredibly rewarding. I don’t think there’s anything else like it in the world.

Intuit Dome has been called one of the most ambitious arenas ever built. What do you think sets it apart from your other projects?

When I stepped in as the Project Manager, we understood the technical challenges ahead. With Steve Ballmer’s vision — he’s very technically savvy — we focused on improving both the fan experience and operational efficiency. A major part of the design planning involved optimizing the placement of restrooms and concessions so that fans wouldn’t miss a second of the game. As a result, we implemented grab-and-go technology to minimize time away from the action. Our goal was to create a truly frictionless experience.

What’s one thing about Intuit Dome that fans may not realize, but that represents a breakthrough in how sports venues are delivered?

One groundbreaking feature is the use of facial recognition for entry and ticketing through the “Game Face ID” system, allowing fans to enter without a physical ticket. But it doesn’t stop there — technology is integrated throughout the venue. For example, in the Wall section, a screen delivers personalized messages to each fan just by looking at it. Even with 100 people using it simultaneously, the system tailors messages based on past purchases or even sound decibel levels from their seat.

Looking back, which project taught you the most and what did it teach you?

I began working with the Miami Dolphins in 1990, just a few years earlier they moved into a new stadium in 1987 — one of the first NFL venues to feature a premium club-level experience. I worked with the original owners on unfinished areas of the stadium, which were left open for future development. Around 1993, Wayne Huizenga became a minority owner and successfully brought the Marlins to Miami. From there, we began adapting the stadium for baseball. That project sparked my enthusiasm for sports architecture and ignited my passion for the industry. I saw the value of maintaining strong client relationships, not just professionally, but personally. My two daughters have both worked in this industry, and from the beginning, I told them that this is a personal business — it’s all about building and sustaining strong relationships. It’s the same message I share with junior architects entering the field: success in this profession hinges not just on talent, but on the relationships you cultivate and maintain over time.

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